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Overview
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a refund, the product must be damaged upon arrival and must be returned unused, or at times a video showing damage or improper products will suffice. Otherwise the product must be returned in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- health and personal care items which were received undamaged.
To complete your return, we will send a prepaid label upon request.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or Missing Product Refunds
If you haven’t received a refund yet, first check your bank account first.
If you have done this, please contact us at {contact@usapeptidesciences.net or call 801-792-3635.}
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {contact@usapeptidesciences.net} and send your item to: {5312 W Shaggy Peak Dr, Riverton, UT. 84096.)
Returns
To return your product, you should mail your product to: {5312 W Shaggy Peak Dr, Riverton, UT. 84096.)
Need help?
Contact us at {contact@usapeptidesciences.net} for questions related to refunds and returns.